First BIT Provides Chicco With the Full Range of IT-Services
It took the specialists of First BIT’s International Department only three days to help the company to relocate from one office to another, to assemble the structural cable system, to install the diagnostics monitoring and control system, video surveillance, IP telephony and to set to work in the normal operation mode.
The International Department of First BIT’s Company provides the full range of IT-servicers for one of the largest producers and distributors of goods for children in Russia – Artsana Rus, LLC (Chicco trademark).
“We address all Chicco’s needs in the sphere of the maintenance of computer equipment and software (for example, 1C and QlikView). Our Client doesn’t need to hire an IT-specialist, because we took the profile responsibilities. We communicate directly with Chicco’s head office located in Italy on any IT questions” – says Stanislav Tokarev, IT Group Director of First BIT’s International Department.
For Artsana Rus’ business the constant availability of computer systems is crucial, because every minute of down-time creates a risk of losses and decreased sales.
When Chicco was faced with an unusual task of relocation to a new office, the company turned to First BIT – its IT partner, whose reliability has been proven throughout the years.
The Client had one principal condition – for the relocation to be as prompt as possible. It had to be completed during the weekend (from Thursday night till Monday morning).
“To ensure the quality of relocation and comply with the strict deadline, we have completed more than 300 hours of preparatory work. During the relocation process – about 3 days – we managed to assemble the structural cable system for 40 workplaces, to implement “BIT.ATS” IP telephony system, the diagnostics monitoring and control system and video surveillance. The project was complicated by the parallel repair works, that’s why we had to synchronize with the construction firm’s employees” – comments Stanislav Tokarev.
In the end, the results of the Project were accepted by the IT-director of the parent company, who noted that the specialists of First BIT’s International Department have brilliantly completed the necessary tasks.
Due to the prompt and highly professional services of First BIT’s International Department, Artsana Rus, LLC managed to set to its working processes in normal mode and in the shortest time possible.